Shipping Policy
Last Updated: September 15, 2026
At Accel Aminos, we work to process and ship orders quickly, accurately, and securely. Please review our shipping policy below before placing your order.
Order Processing
Orders are typically processed and shipped within 1 business day after payment has been successfully received and the order has been approved for fulfillment.
Orders placed on weekends or holidays will generally be processed on the next business day.
During sales, promotions, product launches, holidays, or periods of unusually high order volume, additional processing time may be required.
Shipping Availability
Accel Aminos currently ships within the United States only.
Available shipping methods and applicable shipping charges are displayed at checkout.
Orders may be shipped through UPS, USPS, or another available carrier depending on the destination, package, and available shipping service.
Delivery Times
Delivery estimates provided at checkout or by the shipping carrier are estimates only and are not guaranteed.
Delivery times may be affected by weather, holidays, carrier delays, service interruptions, destination-specific delays, or other circumstances outside of our control.
Shipping transit time begins after the order has been processed and transferred to the carrier.
Tracking Information
Tracking information will be sent to the email address associated with your order once your shipment has been prepared.
Please allow time for the carrier to receive and scan the package before tracking information becomes active.
Customers are responsible for monitoring the tracking information provided for their shipment.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please carefully review your shipping information before completing checkout.
If you discover an error after placing your order, contact support@accelaminos.com as soon as possible. We will make reasonable efforts to correct the address before shipment; however, address changes cannot be guaranteed once an order has entered fulfillment.
Accel Aminos is not responsible for delivery issues resulting from incorrect or incomplete shipping information provided by the customer.
Lost, Delayed or Damaged Shipments
Once an order has been transferred to the shipping carrier, transportation and delivery are handled by that carrier.
If your shipment appears to be lost, significantly delayed, or damaged during transit, please contact support@accelaminos.com with your order number and tracking information.
We will make reasonable efforts to assist with tracking and, when applicable, the carrier's claims process. Claims involving carrier loss or damage may be subject to the carrier's investigation and resolution procedures.
For damaged shipments, please retain the product, shipping box, packaging materials, and shipping label until the issue has been reviewed. Photographs may be required to assist with a carrier claim.
Packages Marked as Delivered
If tracking indicates that your package has been delivered but you cannot locate it, please first check:
Around the delivery location
With household members or neighbors
Mailrooms, parcel lockers, or front desks
Other areas where the carrier may have left the package
We also recommend contacting the shipping carrier directly, as they may be able to provide additional delivery information.
If you are still unable to locate your package, contact support@accelaminos.com and we will assist where reasonably possible.
Returned-to-Sender Packages
Packages may be returned to Accel Aminos because of an incorrect or incomplete address, refused delivery, unsuccessful delivery attempts, or other delivery-related circumstances.
Once a returned package has been received and inspected, we will contact you regarding available options.
If reshipment is requested due to an incorrect address, refused delivery, or another circumstance attributable to the recipient, additional shipping charges may apply.
Order Changes & Cancellations
Because we work to process orders quickly, changes or cancellations cannot be guaranteed after an order has been submitted.
If you need to request a shipping address change or cancellation, contact support@accelaminos.com as soon as possible.
Once an order has been processed for shipment or transferred to the shipping carrier, it cannot be canceled.
Contact Us
For questions regarding an order or shipment, please contact:
Accel Aminos LLC
support@accelaminos.com
Please include your order number with all shipping-related inquiries so we can assist you as efficiently as possible.